NO CALLS, TEXT MESSAGES, OR WHATSAPP Info@ExpatTV.org

All your Channels and Content from Home!

 

 

$1 USD or 20 MXN per day

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No Contracts

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Satisfaction Guaranteed!

 

Anywhere in the World

Our ExpatTV service works anywhere in the world – all you need is Internet access

Extensive Live TV Channels

We carry live TV channels in English from the US, Canada, and the UK

Large On-Demand Library

We offer an extensive library of on-demand Movies, TV Series, Documentaries, Stand-Up Comedy, Events and Concerts

Plans and Pricing

We have one plan and one price!  All channels and content are included – there are

no extra charges for “premium” channels, pay-per-view events, or any other type of content.

Frequently Asked Questions

How does ExpatTV work?

We provide a turn-key service that brings you live, high-definition TV programming in English from the U.S., Canada, and the U.K.  You connect a small streaming device to your TV via an HDMI cable, and to your Internet router via an ethernet cable or via wifi.  ExpatTV then uses your Internet service to access our servers and content.

We also have apps that can bring you ExpatTV on your iOS devices (iPads and iPhones), Android devices, and Windows 10/11 devices.

We have every live TV channel you can imagine, including premium movie channels, local network channels from most major cities in the U.S., provincial/regional channels from Canada, countless sports channels and all major sports packages.  We also provide a huge (and growing daily!) library of on-demand movies, TV series (with no commercials!), documentaries, events, stand-up comedy, concerts, and more. New movies and episodes are added daily, and we take requests!

ExpatTV is very easy to use – it operates just like a cable/satellite system with a remote control. No complicated and frustrating Chinese Android boxes, Firesticks, keyboards, mice, or VPNs. Just turn it on and it works like your TV from back home!

What do I need to use ExpatTV?

To take advantage of our ExpatTV service, you need two things:

1.  A television.  You do NOT need a smart TV – just a TV with an HDMI port.

2.  Internet service with a consistent download speed of 20 megabits/second.  To test your speed, use speedtest.net or speed.com.  We recommend a “wired” provider over a wireless provider (radio/microwave).  Our service also works well with Starlink satellite Internet service.  For more information on Internet providers, see the FAQ “Which Internet service providers (ISPs) work best with ExpatTV?” and “What about cellular Internet service from Telcel or AT&T?” below.

What is the cost of ExpatTV?

We have only one content package that includes all live TV channels and all on-demand content that we have available.  The cost of the service is $30 USD or 600 MXN per month for the first TV.  For the second and subsequent TVs that are at the same location/household, using the same Internet service, we offer a discounted price of $20 USD each or 400 MXN each per month.  This discount does not apply to commercial accounts.

Each TV requires its own ExpatTV system.  We have two tiers of hardware that we offer, both of which include all programming:

1) Our ExpatTV Gen2 streaming system is a greatly upgraded system over our original Gen1 device with a much faster, friendlier, intuitive, modern user interface, an enhanced TV guide, closed captioning on many live TV channels, more options for searching to find channels, and many other features. The one-time cost of a Gen2 system is $150 USD or 3000 MXN.

2) Our ExpatTV Gen2+ streaming system offers all the features of the Gen2 device, plus DVR functionality. You can do ad-hoc recording of live TV, scheduled and recurring recordings, picture-in-picture, and watch one live TV channel while recording another. You can also pause/rewind/fast forward live TV, which, among other features, allows you to skip commercials while watching live TV. The one-time cost of a Gen2+ system is $300 USD or 6000 MXN.

Do you have a list of available channels and other content?

We do not publish a list of channels or other content, but we have over 1200 channels, mostly in English from the US, Canada, and the UK, including Premium/Movie channels, local channels from more than 75 markets/cities in the U.S., all major news networks, and all major sports packages. We also have a huge library of on-demand movies and TV series (without commercials). And if we don’t have channel or on-demand content that you want, you just request it and we add it.

How do I pay for ExpatTV?

We use a secure payment processor in the U.S. and the vast majority of our clients pay via credit card or debit card from the U.S. or Canada.  Mexican cards and cards from other countries will usually work as long as they allow international transactions (because the payments occur in the U.S).  The majority of our clients set their payments to auto-pay for convenience.

For payments in Mexican pesos (MXN) we can accept transferencias interbancarias from your Mexican bank account to ours.  We can also accept payments in cash (MXN) via deposits at branches of our bank.  At present we are not able to accept payments at Oxxo or at other retail locations.

I live part-time in Mexico or another country and part-time in Canada, the U.S., or elsewhere. Can I use ExpatTV on a "seasonal" basis?

Yes, you can use ExpatTV on a seasonal basis as long as you own the equipment.  Just notify us when you want to suspend the service, and again when you want to activate it.  For more information see the FAQ “How do I suspend and reactivate my ExpatTV service?” below under General Information.

However!

Please keep in mind that ExpatTV works anywhere in the world as long as you have reliable Internet service.  Very few of our “snowbird” clients suspend their service – they instead take their ExpatTV system back to their other home, or anywhere else they travel!

Early clients had the option of renting the equipment and therefore they do not own it.  In these cases, we can only suspend service if you purchase the equipment.

Do I need a VPN to use ExpatTV?

ABSOLUTELY NOT!!!  No VPN is needed nor recommended.  The servers are ours, used exclusively for ExpatTV, and we do not impose any geographic restrictions.  ExpatTV will work anywhere in the world as long as you have reliable Internet service.

How do I order ExpatTV?

To order your ExpatTV system and service, please visit our website and fill out our Order Form:

Click Here to Order ExpatTV Now!

You can also click the “Order Now!” link in the menu bar to the left of this page.

Make sure you fill out all of the required fields/questions.  When you click Submit, you should get an on-screen confirmation message, and then a confirmation email.  If you don’t see the email, check your Junk / Spam folder.

​For BYOD (Bring Your Own Device) accounts, we will instead send the invoice for the first month of ExpatTV service.  BYOD accounts are pre-paid.  If you purchase your equipment from us, your service is post-paid, billed after you have used it, instead of in advance.

If you ordered equipment from us, once you have paid the invoice, we will allocate and configure your system(s), and then ship or deliver the equipment to you.  If you requested a Technician Installation, we will contact you to schedule the installation once we know when we will next be working in your area.

 

Which Internet service providers (ISPs) work best with ExpatTV?

We do not recommend or endorse any ISP, and your mileage with a particular provider may vary.  Generally speaking, fiber optic Internet providers work well with ExpatTV.  Our clients have reported good performance and successful viewing in México with:

Telmex (fiber optic)
TotalPlay
Abix
Digitcenter
Izzi (fiber optic)

Izzi / Wiz / Cablemas using the older coax technology is a decent option, but they have more outages and service problems than do the fiber optic providers.  We have hundreds of clients using Izzi with only occasional problems.

For clients in the U.S., Canada, and other countries outside of México, we have experienced good result with all Internet providers that our clients have tried with the exception of wireless (radio/microwave) providers in very remote areas of the U.S., Canada, and Italy.

We do not recommend wireless (radio or microwave) providers.  The technology is improving, but there is a great deal of variation that can cause frustration.  Also, most wireless providers are small and independent and often do not have adequate capacity to service all of their clients during peak times of the day – particularly evenings on weekdays and afternoons and evenings on weekends.

We have quite a few clients that have switched to Starlink.  Starlink is expensive up-front to purchase the equipment, but then fairly economical on a monthly basis, at least in México.  Starlink provides a good option for clients that have no other good options, but it has some variation at times and does not perform well during storms.

If you have a different provider, feel free to message us for our experience with a particular provider.

What about cellular Internet service from Telcel or AT&T?

We do not recommend use of our ExpatTV service via Telcel or AT&T cellular Internet service. The speed is more than we need and both providers are generally very consistent – the problem is the monthly data caps. Streaming live TV consumes one to two gigabytes per hour. So even if you have the largest package from Telcel or AT&T, which is 200 gigabytes per month, you will have 100 to 200 hours per month of streaming before you hit the data cap. When you hit the data cap, they will slow your service down to 1 megabit/second, which is too slow for streaming. To overcome this, you go to Telcel’s or AT&T’s website any pay 100 pesos for another 25 gigabytes.

We have a long-time client in Chuburná that has no other options for Internet and uses Telcel with good success, but they have learned to “ration” their TV viewing so that they don’t hit their limit. For example, during American Football season and during Major League Baseball season, they don’t watch much other TV so that they can watch Football and Baseball.

If you have Telcel or AT&T cellular Internet service and have no better options, you may wish to consider using Starlink.  See our comments about Starlink in the “Which Internet service providers (ISPs) work best with ExpatTV?”  FAQ.

Don't Be Shy

If we didn’t answer all of your questions, feel free to drop us a line anytime.