Report a Channel / Movie / Episode Problem Use this form to report a problem with a SINGLE live TV channel, movie, or TV series episode. Do not expand the scope of your report in the Comments field. Before submitting this form, please check to be sure that other channels, movies, or episodes are working correctly. If you are having trouble with multiple, or all, channels, movies, or episodes, please submit a general support request.Please enable JavaScript in your browser to complete this form.Name *FirstLastEmail *EmailConfirm EmailType of Content *Live TV ChannelMovieTV Series EpisodeExact Channel Name *Please provide the EXACT channel name as it is listed in the Guide in your ExpatTV service. Channel numbers are different for different clients, so they are of no use to us.Description of Channel Problem *The channel is freezing and/or stopping/startingThe channel will not start and gives a black screen or an error messageThe channel has no audioThe channel's audio and video are out of syncThe EPG (Guide) information for this channel is incorrectExact Movie Name *Please provide the EXACT movie name as it is listed on your screen in your ExpatTV service.Description of Movie Problem *The movie will not start and/or gives a black screen or an error messageThe movie is incompleteThe movie has no audioThe movie's audio and video are out of syncExact TV Series Name *Please provide the EXACT name of the TV Series as it is listed on your screen in your ExpatTV service.Season Number *Episode Number *Description of Episode Problem *The episode will not start and/or gives a black screen or an error messageThe episode is incompleteThe episode has no audioThe episode's audio and video are out of syncThe episode is the wrong series or the wrong episode (explain in Comments field)CommentsSubmit
