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General Support – Other Support Need or Problem

Use this form to report a problem or support need that is not covered by other forms in the Support section.
Please describe your support need or problem in as much detail as possible. PLEASE BE SPECIFIC. We cannot help you if your report is "It's not working". What is on the TV screen? Did you get an error message? Upload photos or videos below if that helps you describe in detail what is happening.
Click or drag files to this area to upload. You can upload up to 10 files.